Shipping policy
Where are our products shipped from?
All of our products are stored and shipped through our warehouses located in Walnut, California, USA or Hangzhou, China.
Mode of transport:
We use the following modes of transportation: Amazon, UPS or USPS.Our transportation is free, and there is no cost for transportation.
All orders in the continental United States can enjoy free shipping.
All orders 5-8 working days to be delivered.
If you feel that it takes too long to wait for the receipt of your beloved goods. You need to pay $5 to enjoy the faster logistics speed, and it will take 3-4 business days for delivery.
Please note that this does not include holidays and weekends.The logistics timeliness guarantee does not apply to HI and AK.
Tax considerations:
We do not charge any taxes or fees in the U.S.
How to track shipping orders:
We will send the tracking number through your email address where you placed the order. For the tracking number, it will take 2-3 days to take effect on the tracking website website, because it takes a certain amount of time to scan and upload the logistics information.
The tracking website is https://www.17track.net/en
If you have any questions, you can email us info@xwinde.com.
